How is the booking deposit refunded?
Epic has a $5+(.25cent processing fee) per player holding deposit on weekends (Sat & Sun), $100($5 processing fee) per player holding deposit on weekday play (Mon.-Fri.) This is to secure the group’s spot and # of rentals.
Epic will refund back $5 per attending player at the time of visit on weekends
Epic will refund back $100 at the time of visit during the weekdays.
Processing fees are non-refundable
Rescheduling different date transfers the deposit to the future date and can be rescheduled up to 2 times before forfeiting the deposit. EPIC respectfully requires 72 hour notice for rescheduling and 1 week for cancellations.
Have more players than I booked for?
If you are going to have extra players than what you booked for is usually not a problem. If you are going to have over 50% more players please call. Example 10 booked 15+ playing please call.
How is bad weather handled?
Oklahoma weather can change very quickly and if conditions are unsafe to play or going to be just miserable such as a complete down pour then EPIC can move or refund the base deposit.